About Us
Charity as a state of the heart.
Charity as a State of the Heart — not merely an action, but the foundation of every service we offer.
History
Klinik Beth Rapha Agave Insani was founded in 2001 in Poris, Tangerang by Dr. Susan Margarita (MKK), Dr. Ina Kristina Dewi, and Dr. Jolanda Nanie Polim. The clinic has focused on family healthcare at affordable rates from day one.
In 2022 Prime Lab launched as the clinical laboratory unit to broaden access to diagnostic testing — laboratory, radiology, EKG, audiometry, spirometry, and medical check-up services for individuals and corporations.
History & Evolution
Key milestones from a joint practice with one GP + two dentists (2001) to a PT with PJK3 accreditation and integrated BPJS coverage.
- 2001The clinic begins as a joint practice with one general practitioner and two dentists.
- 2006PT Beth Rapha Agave Insani is established. Facility expanded to 266 m² (235 m² building footprint).
- 2008Land area increases to 316 m².
- 2013 – 2014Begins partnerships with Jamsostek, then BPJS Kesehatan and BPJS Ketenagakerjaan.
- 2 August 2017Recognised as PJK3 — Workplace Health & Safety Service Provider.
- 2022Prime Lab is launched as the in-house clinical laboratory unit.
Quality Milestones
Continuous investment in accreditation, service quality, and patient safety.
- Feb – May 2017Accreditation workshop with the District Health Office (Dinas Kesehatan).
- November 2017“Tata Graha” (Good Housekeeping) implemented across the clinic.
- Oct 2017 – Jan 2018Clinical & managerial mentorship training.
- June 2019Quality & Patient Safety workshop.
- July 2019Fire-safety training (APAR) for all staff.
- August 2019First annual Management Review meeting.
Vision
- To be the family clinic of choice for the people of Tangerang.
- To be a laboratory that prioritises quality and service grounded in grace.
- To integrate comprehensive healthcare — general clinic, dental, radiology, laboratory, and pharmacy — at one easily accessible location.
Mission
- To serve with love (kasih).
- To deliver the best service with professionalism.
- To improve occupational health & safety for surrounding industries.
- To improve family and workplace health through accurate diagnostic testing.
- To provide high-quality services at affordable prices.
Service to make every family healthy.
Detailed Services
Nine integrated services at one location for individuals, families, and corporations.
General Medicine (Poli Umum)
GP consultations, family care, and routine health checks.
Dental Care (Poli Gigi)
Routine check-ups, scaling, fillings, and root-canal therapy.
Laboratory Services
Prime Lab — blood, urine, haematology, blood chemistry, microbiology.
Radiology
Chest X-ray and core diagnostic imaging.
Medical Check-Up
On-site at the clinic and corporate on-site MCU packages.
Workplace Health (PJK3)
Accredited Workplace Health & Safety service provider.
Pharmacy
In-house pharmacy (Ruang Farmasi) for clinic prescriptions.
Audiometry & Spirometry
Hearing and lung-function testing for industrial MCU.
Prolanis
Chronic disease management (Diabetes & Hypertension) — group exercise & routine monitoring.
HAND in HAND
HAND in HAND is the Beth Rapha Agave Insani × Prime Lab community initiative connecting medical professionals with donors to support healthcare services in underserved regions.